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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Owen Holton

January 16, 2026

5  out of  5
rating by Owen Holton
"Melissa was extremely helpful and knowledgeable on all the different policies."
We responded:
"Thank you, Owen, for sharing your experience! I'm happy to hear that Melissa had a positive impact with her knowledge on all the policies we offer! If you ever need assistance or have any other questions, don't hesitate to reach out. - Tyler Landress State Farm Macon, Ga"
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4chihuahuasonacouch Love

January 7, 2026

5  out of  5
rating by 4chihuahuasonacouch Love
"Melissa was excellent and I got the best deal I could"
We responded:
"Thank you for taking the time to leave our office a great review! I'm pleased to hear that Melissa was able to give you excellent service. We appreciate you putting your trust in us and look forward to assisting you with any future insurance needs! - Tyler Landress State Farm Macon, Ga"
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Jawar Glover

December 31, 2025

5  out of  5
rating by Jawar Glover
"Melissa did a great job with helping get a situation resolved. Great people to deal with."
We responded:
"Mr. Glover, thank you for taking the time to leave our office an AWESOME review! We are thankful to have you be a part of our State Farm Family! If you ever need anything else, please don't hesitate to reach out! - Tyler Landress State Farm Macon, Ga"
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Michae'la Stewart

December 29, 2025

5  out of  5
rating by Michae'la Stewart
"Melissa is truly the best. She helped me find the most suitable car insurance for my needs and also bundled it with renters and life insurance, making the whole process easy and stress-free. She takes the time to break everything down so you actually understand what you’re getting, and she genuinely cares about your wants and needs. Melissa is very hands-on she never passes you off to other people and you can always reach her when you have questions or need immediate assistance. I highly recommend her to anyone searching for insurance and looking for someone they can truly trust."
We responded:
"Thank you, Michae'la, for sharing your experience! We're happy to hear that Melissa has made such a positive impact with her professionalism and resourcefulness. It's wonderful to know she has been a blessing to you and others in the insurance world. If you ever need assistance or have any other questions, don't hesitate to reach out. - Tyler Landress State Farm Macon, Ga"
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Paula Murray

December 23, 2025

5  out of  5
rating by Paula Murray
"We love having insurance with State Farm. We’ve had State Farm for a few years now .They are very thorough. They explain everything in a way that you can understand especially Melissa. She helped me today by getting a quote that was a reasonable price for my husbands truck to be put on my insurance and everyone that I’ve ever talked to at State Farm has been wonderful. I love State Farm they’re very reasonable and everyone there is super Duper nice"
We responded:
"Paula, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Tyler Landress State Farm Macon, Ga"
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Wesley Baumgardner

December 23, 2025

5  out of  5
rating by Wesley Baumgardner
"Melissa was awesome in getting my life and auto insurance."
We responded:
"Wesley, thank you for taking the time to leave our office a 5-star review. We are happy to hear you had a GREAT experience with Melissa! If you ever need any assistance in the future, please don't hesitate to reach out! - Tyler Landress State Farm Macon, Ga"
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Sonya Massey

December 23, 2025

5  out of  5
rating by Sonya Massey
"Ms. Melissa went out her way helping me down load my GMail and Statefarm account .She is a very knowledgeable ,friendly woman and patient as well.I Love her outgoing personality."
We responded:
"Sonya, thank you for taking the time to share your experience with our office. It's great to hear Melissa was able to help you with your insurance related needs! Her dedication to helping our customers is truly appreciated! If you ever need further assistance or have any questions, feel free to reach out. We're here to help! - Tyler Landress State Farm Macon, Ga"
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Trey Rhoden

December 22, 2025

5  out of  5
rating by Trey Rhoden
"Iv been with State Farm almost 10 years now and if it wasn’t for Tyler and Melissa I’d probably be waisting time and money somewhere else there are the BEST!!!"
We responded:
"Trey, we’re thankful for your feedback and your loyalty to our office! It’s our pleasure to assist you over all those years with your insurance needs. If there is anything else we can do to help, please let us know! - Tyler Landress State Farm Macon, Ga"
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Pamela Whitaker

December 17, 2025

5  out of  5
rating by Pamela Whitaker
"The Tyler Landress Office has been awesome to work with. They handle all of my insurance needs in a timely and professional manner. Melissa Burch was very knowledgeable and provided great information."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Tyler Landress State Farm Macon, Ga"
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steve brown

December 17, 2025

5  out of  5
rating by steve brown
"If you're looking for inexpensive auto insurance, I doubt you'll find a better agent or price than Tyler Landress state farm ins. Co. My sincere thanks to Tyler and his awesome team."
We responded:
"Steve, we appreciate your review and the kind words! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Tyler Landress State Farm Macon, Ga"
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Nick Dimsdale

December 15, 2025

5  out of  5
rating by Nick Dimsdale
"Great team, always honest and consistent! They’ve always looked out for my best interests, answered every question clearly, and helped me save money while making sure I’m properly covered. It’s rare to find an agency that combines great service with genuine care — this one does both. I have had them for years and look forward to many more."
We responded:
"Nick, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Tyler Landress State Farm Macon, Ga"
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Archie Hill

December 10, 2025

5  out of  5
rating by Archie Hill
"I’ve been with State Farm for years, and Melissa has been absolutely amazing to work with. She’s always on top of every detail, handles my claims quickly and professionally, and makes the whole process stress-free. Anytime I’ve needed help—whether it’s understanding my coverage, navigating a claim, or finding discounts—she’s been patient, knowledgeable, and genuinely looking out for my best interest. It’s rare to find an agent who cares this much, and I truly appreciate everything she’s done for me and my family. Highly recommend Melissa if you want an agent who really goes above and beyond."
We responded:
"Mr. Hill, thank you for your 5-star review and being a part of our State Farm family! My State Farm team and I are happy to be your good neighbor! If we can ever be of service in the future, please do not hesitate to reach out! - Tyler Landress State Farm Macon, Ga"
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Rosalind Balkcom

December 10, 2025

5  out of  5
rating by Rosalind Balkcom
"The best State Farm office around. Melissa provides excellent service and is very knowledgeable."
We responded:
"Rosalind, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Tyler Landress State Farm Macon, Ga"
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123 456

December 2, 2025

5  out of  5
rating by 123 456
"I been with Tyler Landress for awhile and are so good to work with he always there for you when you have questions and a problem ."
We responded:
"Thank you for the AWESOME review! We are thankful to have great customers like you! Tyler"
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Kywandra Ward

November 21, 2025

5  out of  5
rating by Kywandra Ward
"Melissa is the best to ever do it. She is going to make sure she take care of you and are satisfied before she hangs up the phone. She is very Professional. Thank you Melissa ❤️"
We responded:
"Kywandra, thank you for taking the time to leave us another review to clarify your previous one! We really appreciate your business and are thankful to have you as a customer! - Tyler Landress State Farm Macon, Ga"
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Anastasia Waldman

November 19, 2025

5  out of  5
rating by Anastasia Waldman
"Tyler Landress State Farm has been a great insurance company to have. They treat you like family. Melissa Burch, the Office Manager, has been great in helping me with all my questions and helping with all the things that may arise! Thank you Tyler Landress State Farm! Anastasia Waldman"
We responded:
"Anastasia, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Tyler Landress State Farm Macon, Ga"
Profile photo of Shane Werner

Shane Werner

November 12, 2025

5  out of  5
rating by Shane Werner
"Outstanding Service for Over a Decade! I’ve been a client of Melissa Birch for over 10 years, and I can honestly say she is the best insurance agent I’ve ever worked with. Melissa goes above and beyond to make sure I’m always getting the right coverage at the best value. She takes the time to explain everything clearly, answer all my questions, and make sure I fully understand my options. What truly sets Melissa apart is her genuine care and personal touch. Whether it’s a policy update, a claim, or just checking in to make sure my coverage still fits my needs, she’s always proactive, professional, and incredibly responsive. Over the years, she’s made dealing with insurance easy and stress-free — something I never thought I’d say!"
We responded:
"Shane, thank you for your AWESOME 5-star review! We are glad to know you had such a positive experience with Melissa! If you ever need us in the future, please don't hesitate to reach out to our office! - Tyler Landress State Farm Macon, Ga"
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Justice Ann Bassett

November 11, 2025

5  out of  5
rating by Justice Ann Bassett
"Melissa Burch was fantastic, she was fast and efficient and gave me great information about things I didn't know."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If we can ever be of service in the future, please don't hesitate to reach out! - Tyler Landress State Farm Macon, Ga"
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Jimmy Slocum

October 30, 2025

5  out of  5
rating by Jimmy Slocum
"Melissa is the best hit her up for anything u need"
We responded:
"Jimmy, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Tyler Landress State Farm Macon, Ga"
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Tiffany Amey

October 24, 2025

5  out of  5
rating by Tiffany Amey
"Phil was awesome. He was attentive, knowledgeable, and quite hilarious. He made this transition as move as it could be. I’m excited to start my business with State Farm."
We responded:
"Tiffany, we appreciate your review! We are delighted to know you had a great experience with Phil and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Tyler Landress State Farm Macon, Ga"
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Leonard Willingham

October 24, 2025

5  out of  5
rating by Leonard Willingham
"I drive 45 minutes to this office because of the great service I’m provided. Melissa is very knowledgeable and great at what she does. If anyone is looking for insurance this is the office you need to be at. I highly recommend them."
We responded:
"Leonard, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we appreciate the kind words! If there is anything else we can do to help, please let us know! - Tyler Landress State Farm Macon, Ga"
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Leonard Willingham

October 24, 2025

5  out of  5
rating by Leonard Willingham
"Good people. Awesome personality"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Tyler Landress State Farm Macon, Ga"
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Billy Roquemore

October 23, 2025

5  out of  5
rating by Billy Roquemore
"The service was excellent with Melissa Burch, a nice person."
We responded:
"Billy, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Melissa; your satisfaction is our top priority! We look forward to continuing to support your insurance needs for years to come! - Tyler Landress State Farm Macon, Ga"
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Karli Ellerbee

October 23, 2025

5  out of  5
rating by Karli Ellerbee
"Tyler was so knowledgeable when I had questions about anything! He was so helpful and made it so easy to set up a new policy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Tyler Landress State Farm Macon, Ga"
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K S

October 23, 2025

5  out of  5
rating by K S
"I can’t say enough good things about Mellisa B.She truly goes above and beyond for her customers. It’s rare these days to find someone who genuinely cares & listens! I appreciate her compassion for her customers!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Tyler Landress State Farm Macon, Ga"