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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mattie Johnston

March 13, 2025

5  out of  5
rating by Mattie Johnston
"Tyler Landress State Farm has been outstanding! With recently buying a house, I knew I needed homeowners insurance and immediately thought of Tyler. Being a first time home buyer, the whole process was quite overwhelming, but Tyler made everything so easy and made sure he explained everything in simple terms. Tyler is so professional and got us everything we needed. Also, his sidekick Alan was such a delight to work with! Highly recommend!"
We responded:
"Thank you for sharing your experience with our office Mattie. We truly appreciate your business! If we can ever help you in the future, please don't hesitate to reach out! We are glad Alan was able to assist you as well! He is a great part of our team! Wishing you and your family the best in your new home! -Tyler Landress State Farm Team Macon, Ga"
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Tina and Scott Dromms

February 14, 2025

5  out of  5
rating by Tina and Scott Dromms
"We recently were faced with addressing the insurance related aspects of a deceased family member and ran into initial issues with the account being managed by the State Farm corporate office, and not a specific identified agent. Quite honestly there was frustration dealing with multiple calls to the corporate office, being told to await a return call, and then a rather unpleasant call where when I asked to speak with a Supervisor/Manager the "customer service" representative said that they didn't want to take the call. Well, we did some research into the Macon, GA area (5 hours away from where we live) and found Tyler Landress and his team. From my initial call with Tyler's team, they worked to help us navigate our way through a rather unpleasant situation. Tyler himself ended up getting on call with me, as I called the corporate office back and we dealt with a different representative who was helpful, and Tyler stayed on the phone call for over 1 hour and 10 minutes as we had to work together to figure out ways to resolve the access to the family members account to update the coverages. While knowing that the account will be closed out after probate court situation, and that we are not local customers, Tyler became invested in our situation and went above and beyond to help us and we appreciate his efforts, and highly recommend him to those in the Macon, GA area looking for insurance based upon his caring manner and professionalism."
We responded:
"Thank you so much for taking the time to share your experience, Tina and Scott. We understand how difficult and frustrating situations like this can be, and we’re truly grateful that we could assist you during this challenging time. At the Tyler Landress State Farm Insurance Office, we believe in going the extra mile to support our customers—whether they are local or not—because everyone deserves compassionate and professional service. We sincerely appreciate your kind words and recommendation. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Wishing you and your family all the best. — Tyler Landress State Farm Team, Macon GA"
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Camille Reacts & More

January 15, 2025

5  out of  5
rating by Camille Reacts & More
"My Experience with my phone agent was amazing"
We responded:
"Thank you for your kind words and 5 star review, Camille! We're thrilled to hear that you had an amazing experience with our phone agent. Providing excellent service is our top priority, and we’re glad we could assist you. If you ever need anything, don’t hesitate to reach out. We appreciate your support! – Tyler Landress State Farm Insurance, Macon GA"
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Rachel Odom

December 11, 2024

5  out of  5
rating by Rachel Odom
"Great staff and office to work with!"
We responded:
" Thank you Rachel for taking the time to write our State Farm Insurance Office a 5 star Google review! We hope you have a great weekend and relaxing holiday season! – Tyler Landress State Farm Insurance Office, Macon GA"
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Stella Kay Bonner Wrye

November 22, 2024

5  out of  5
rating by Stella Kay Bonner Wrye
"Speaking to Tyler n his crew is always helpful.......taking care of my needs...Thank u."
We responded:
"Thank you for the kind words, Stella! We’re so glad to hear that Tyler and the team have been able to take care of your needs. Your satisfaction means the world to us, and we’re always here to help. Thanks for trusting us with your insurance! – Tyler Landress State Farm Team"
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Kelsi Robinson

November 22, 2024

5  out of  5
rating by Kelsi Robinson
"I call my agent Darlene regularly with any questions about my policy and she is always so helpful!!!"
We responded:
"Thank you for sharing your experience, Kelsi! Darlene is truly a gem, and we’re so glad to hear she’s always able to assist you with your policy questions. Providing exceptional service is what we strive for, and we’re lucky to have her on our team. Don’t hesitate to reach out anytime—we’re here for you! – Tyler Landress State Farm Team"
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libby robinson

November 22, 2024

5  out of  5
rating by libby robinson
"Darlene is so sweet & helpful!"
We responded:
"Thank you for the wonderful feedback, Libby! We're so glad to hear that Darlene made your experience a great one. She truly cares about helping our customers, and we'll be sure to share your kind words with her. If there's anything else we can do for you, feel free to reach out anytime! – Tyler Landress State Farm Team"
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Ethan Ballard

September 26, 2024

5  out of  5
rating by Ethan Ballard
"Caleb Brown was very helpful and respectful, we were able to get me set up quickly and easily. He’s very efficient and it’s obvious that he takes pride in his work."
We responded:
"Thank you for the 5 star Google review Ethan! So glad to hear Caleb was able to assist you with your insurance needs in a quick fashion. Caleb absolutely takes pride in his work as does the entire Tyler Landress State Farm Insurance Office. I will be sure to let Caleb know about the review you wrote as I’m sure he will really appreciate it. Thank you for trusting us with your insurance needs. "
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Kenyona Hill

September 25, 2024

5  out of  5
rating by Kenyona Hill
"Explained the rates thoroughly and helped a great deal to ensure I was choosing correctly 👍"
We responded:
"Thank you Kenyona for writing our State Farm Insurance Office a 5 star Google review. Glad we could provide you with the insurance that suits your family’s needs. We look forward to working with you. – Tyler Landress State Farm Insurance, Macon GA"
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charles jordan

August 8, 2024

5  out of  5
rating by charles jordan
"Tyler was very pleasant and professional in addressing my insurance needs. My premium was about to expire and, upon renewal, it had doubled due to a minor accident this summer. However, Tyler helped me secure a lower premium with the same coverage through State Farm. I'm pleased to now be a part of the State Farm family for all my insurance needs."
We responded:
"Thank you so much for your kind words, Charles! We're thrilled to hear that Tyler was able to assist you effectively with your insurance We’re delighted to have you as part of the State Farm family and look forward to supporting you with all your insurance needs in the future. If you have any more questions or need further assistance, don’t hesitate to reach out. Thank you for choosing the Tyler Landress State Farm Insurance Office! – Tyler Landress State Farm Insurance Office, Macon GA"
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Stan Rackley

August 1, 2024

5  out of  5
rating by Stan Rackley
"I requested an auto insurance quote from State Farm via the web. Phillip Mathis from the Tyler Landress Agency contacted me to discuss my insurance needs and sent a quote the same day. The quote included every discount I was eligible for, and I purchased the policy with State Farm at a significant savings. Mr. Mathis was very knowledgeable and professional, and it was a pleasure dealing with him. I was lucky that my request for the insurance quote was forwarded to Mr. Mathis and the Tyler Landress Agency."
We responded:
"Thank you for taking the time to share your positive experience with us Stan! We’re thrilled to hear that Phillip Mathis provided you with such efficient and thorough service. It’s great to know that he was able to address all your auto insurance needs, provide you with a comprehensive quote, and secure significant savings for you. We’re glad you had a pleasant experience working with Phillip and our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! - Tyler Landress State Farm Team, Macon GA"
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Annette Danella

July 25, 2024

5  out of  5
rating by Annette Danella
"Everything was great"
We responded:
"We’re delighted to hear that everything was great for you, Annette. It’s our aim to ensure every aspect of your experience is top-notch, and it’s wonderful to know we succeeded. – Tyler Landress State Farm Insurance Agent, Macon GA"